Saving money for service works and for
minimising of the delays necessary for fixing the faults
is achieved using W-REMS. The information sent from W-REMS
to service centre significantly improves the service work
effectiveness and time. The service action can immediately
be prepared after receiving the e-mail message information,
including all the proper spare parts necessary for fixing of
the particular fault type.
W-REMS runs on a PC installed on the site and
monitors continuously the status of the IFSF equipment
installed on the site – dispensers, Tank Gauges, Car Wash,
COPT (Customer Operated Payment Terminal), Price Pole, etc.
W-REMS automatically recognises the
installed devices, and stores the Identification Records
of the devices to its database. When monitoring the devices W-REMS
immediately recognises the non-standard events sent from the
devices. As soon as W-REMC recognises non-standard event it
stores the item to its device record and sends the information
to pre-defined e-mail addresses. W-REMS keeps the REMC (Remote
Equipment Monitoring and Control) part of the IXRetail
standard. The IXRetail REMC standard defines all the data
structures using XML. It means the data stored to the W-REMS
database and sent to pre-defined e-mail addresses are
precisely defined, and can also be analysed automatically
by software. In general the events of three types have
been defined: FAULT, WARNING and/or INFORMATION. The delays
for sending the different type events can be set in the
W-REMS .ini file.
IFSF (International Forecourt
Standards Forum) standards of the site equipment
devices define also how the IFSF devices are supposed
to record and send the errors detected by their self-diagnostic.
The IFSF certified devices have to keep the IFSF standards
including the way of the recording and sending of the errors.
It enables the possibility to monitor the status of any
IFSF device the standard way, and consequently to detect
the non-correct statuses of the devices.
Beta Control Ltd. has been the Technical
Associate (TA) of IFSF since March 1997. We have the great
long-term experience in implementation of the IFSF
standards and control of the IFSF devices. The ADP type
dispenser calculators, which Beta Control Ltd. Developed,
produces and delivers, can optionally be equipped with the
interface according to IFSF-LON or IFSF-TCP/IP standard.
Besides W-REMS package Beta Control Ltd. can also deliver
the IFSF software control modules (IFSF Controller Device
– CD – modules) for different types of the IFSF devices. All
the modules can run on PC Windows2000/XP platforms.
